What is My AskAI?
Support agent that answers inside your helpdesk and takes actions.
Who is My AskAI best for?
My AskAI is best for support teams on Zendesk, Intercom or HubSpot who want an AI agent inside their own helpdesk.
Teams keeping their helpdesk
It installs from the Zendesk, Intercom, Freshdesk, Freshchat, Gorgias and HubSpot marketplaces, so replies, tags, routing and handovers stay where your team already works.
A predictable AI bill
Plans include a set number of tickets a month instead of charging for each resolution, so the price does not rise as the agent resolves more.
Online shops with order questions
It can look up live order, delivery and billing data and run tasks such as refunds or address changes that you describe in plain English.
Careful rollouts
Each helpdesk integration starts by drafting answers as private internal notes, so you can judge the quality on real tickets before customers see a reply.
How much does My AskAI cost?
My AskAI starts with a 30-day free trial, then costs $199 a month for Pro with 1,000 tickets, $499 a month for Scale with 2,000 tickets, or from $999 a month for Enterprise.
- 1,000 tickets a month, extra tickets about $0.12 each up to 5,000
- 5 team seats, help docs and up to 3 websites
- Support only through the Echo AI assistant, no chat or email
- 2,000 tickets a month, extra tickets about $0.10 each
- Unlimited seats, up to 10 websites, separate agents per brand or region
- API, Slack and Teams access, branding removed, same-day chat support
- Everything in Scale with unlimited AI agents
- Guided setup and a dedicated success manager
- Volume discounts and invoice billing
Every plan starts with a 30-day free trial with all features and no credit card. Billed yearly, Pro is $130 a month and Scale $333 a month. On Pro, removing My AskAI branding and adding API, Slack and Teams access cost $49 a month each; both are included in Scale. Enterprise is set up through a demo call. Full pricing on myaskai.com. We checked these prices on .
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What are the best My AskAI alternatives?
Three tools on Recaply do My AskAI's job.
Questions about My AskAI
What is My AskAI?
Support agent that answers inside your helpdesk and takes actions.
Who is My AskAI for?
My AskAI is best for support teams on Zendesk, Intercom or HubSpot who want an AI agent inside their own helpdesk.
Is My AskAI free?
No, My AskAI has no free plan, but every plan starts with a 30-day free trial that includes all features and needs no credit card. After the trial, prices start at $199 a month for the Pro plan with 1,000 tickets.
How much does My AskAI cost?
My AskAI's paid plans are Pro at $199 per month, Scale at $499 per month and Enterprise at From $999 per month.
What are the best My AskAI alternatives?
The closest alternatives on Recaply are Duckie, Inkeep and Botpress.
Where can I try My AskAI?
On its official website, myaskai.com.
Does My AskAI use my data to train AI models?
No. My AskAI says customer data is kept in isolated containers, encrypted with AES-256 and never used to train AI models. It has an independently audited SOC 2 Type II report and GDPR documentation, with data processing agreements on request.
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