What is Crisp?
Shared inbox and support agents across every channel.
Who is Crisp best for?
Crisp is best for small support teams that want chat, email and messaging apps in one inbox with an AI agent.
Small support teams
The Free and Mini plans give 2 to 4 people website chat and a shared inbox for $0 or $45 a month.
Teams answering on many channels
From Essentials up, WhatsApp, Instagram, SMS, email and website chat land in one inbox the whole team works from.
Automating routine questions
An AI agent trained on your website, PDFs and help articles can answer customers on chat, WhatsApp, Messenger, Instagram or email.
Growing teams watching costs
The price is flat per workspace rather than per conversation, so busier months do not raise the bill.
How much does Crisp cost?
Crisp has a free plan for 2 seats, and its paid plans cost $45, $95 or $295 a month per workspace (Mini, Essentials and Plus), each with a 14-day free trial.
- 2 seats, website chat widget and shared inbox
- Mobile apps, chat SDKs and e-commerce integrations
- No AI credits
- 4 seats and $5 of AI credits included
- Shared email inbox with your own email domain
- Unlimited data retention, shortcuts and chat triggers
- 10 seats and $25 of AI credits included
- One inbox for WhatsApp, Instagram, SMS, email and chat
- AI chatbot, workflow builder, knowledge base and analytics
- 20 seats, then $10 a month per extra agent
- $75 of AI credits included
- Ticketing, white labelling and 100+ integrations
Every paid plan can be tried free for 14 days with no card. Prices are a flat rate per workspace with no limit on conversations, and exclude VAT. Yearly billing can be switched on in the app after you subscribe; the pricing page lists no yearly prices. Nonprofits and students get 50% off, and adding 3 more paid Essentials or Plus workspaces on one account gets 20% off. Enterprise, with custom features and SLAs, is priced on request. Full pricing on crisp.chat. We checked these prices on .
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What are the best Crisp alternatives?
Two tools on Recaply do Crisp's job. Both are open source, so you can run them on your own server.
Questions about Crisp
What is Crisp?
Shared inbox and support agents across every channel.
Who is Crisp for?
Crisp is best for small support teams that want chat, email and messaging apps in one inbox with an AI agent.
Is Crisp free?
Yes, Crisp has a free plan with no end date for 2 seats, covering the website chat widget, shared inbox and mobile apps, but it includes no AI credits. Paid plans start at $45 a month per workspace, and each can be tried free for 14 days.
How much does Crisp cost?
Crisp's paid plans are Mini at $45 per month per workspace, Essentials at $95 per month per workspace and Plus at $295 per month per workspace.
Is there an open source alternative to Crisp?
Yes. Cossistant and Chatwoot are open source tools that do the same job, so you can run your own.
What are the best Crisp alternatives?
The closest alternatives on Recaply are Cossistant and Chatwoot.
Where can I try Crisp?
On its official website, crisp.chat.
Does Crisp charge per seat or per conversation?
Crisp charges a flat monthly price per workspace with no limit on conversations. Each plan includes a set number of seats (2, 4, 10 or 20), and on Plus each extra agent costs $10 a month.
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