What is Inkeep?
AI agents for customer support and operations, with a self-hostable agent framework.
Who is Inkeep best for?
Inkeep is best for support and docs teams at software companies who want AI agents answering customers from their docs.
Answering customers from your docs
Customer-facing assistants search your documentation and help center and reply with inline citations, so answers point to the source.
Support teams in Slack and help desks
Coworker agents gather context from the CRM and billing tools and draft replies for a human to approve inside Slack or the support platform.
Documentation teams
Automation agents spot gaps in the knowledge base after tickets close and open pull requests with suggested doc updates.
Developers building their own agents
The free framework pairs a TypeScript SDK with a no-code builder that stay in sync, so engineers and support staff can edit the same agent.
How much does Inkeep cost?
Inkeep's agent framework is free forever to self-host, while Inkeep Enterprise, the managed platform with managed RAG search, cloud hosting and support-desk integrations, has no public price and is sold through a demo.
- No-code visual builder and TypeScript SDK
- MCP tools, multi-agent teams, traces and chat components
- Deploy to Vercel or Docker, community support
Enterprise is priced on request after a demo. It adds managed RAG search over your docs, help center, Notion and Confluence, Slack, Teams, Zendesk and Salesforce integrations, PII removal, SSO and audit logs, cloud or hybrid hosting and a forward deployed engineer. The free framework is source-available under the Elastic License 2.0 rather than a standard open-source license. Full pricing on docs.inkeep.com. We checked these prices on .
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What are the best Inkeep alternatives?
Three tools on Recaply do Inkeep's job. Cossistant is open source, so you can run it on your own server.
Questions about Inkeep
What does Inkeep Enterprise add over the free version?
Inkeep Enterprise adds managed RAG search that ingests your docs, help center, Notion and Confluence, plus Slack, Teams, Zendesk and Salesforce integrations, SSO, audit logs, PII removal, uptime SLAs, cloud hosting and a dedicated engineer.
Who is Inkeep for?
Inkeep is best for support and docs teams at software companies who want AI agents answering customers from their docs.
Is Inkeep free?
Yes. Inkeep has a free Open Source plan: no-code visual builder and TypeScript SDK.
Is there an open source alternative to Inkeep?
Yes. Cossistant is an open source tool that does the same job, so you can run your own.
What are the best Inkeep alternatives?
The closest alternatives on Recaply are Botpress, My AskAI and Cossistant.
Where can I try Inkeep?
On its official website, inkeep.com.
Is Inkeep open source?
Inkeep's agent framework is free and its code is public on GitHub, but it is source-available under the Elastic License 2.0 with Inkeep's own extra terms, which block some competing uses. The managed RAG search and cloud hosting are part of the paid Enterprise plan.
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