What is Ravenna?
IT and ops requests resolved inside Slack.
Who is Ravenna best for?
Ravenna is best for IT, HR and operations teams at companies on Slack that want employee requests handled by AI agents.
IT help desks on Slack
Password resets, software access, MFA and VPN problems are raised in Slack and become tickets with assignees, statuses and SLAs.
HR and people teams
Onboarding and offboarding workflows cover device setup, account creation and access removal for new and departing staff.
Teams with repeat questions
Ravenna Agents answer common questions from knowledge you already keep in tools such as Confluence, Notion or Google Drive, and take instructions in plain language.
Service desk leads
Dashboards track SLAs and a satisfaction score on every request, so the desk can show its impact.
How much does Ravenna cost?
Ravenna does not publish prices: it is sold through a demo request with its sales team, and the maker's public pages state no free plan or trial.
Ravenna has no public pricing page: its Book a Demo and Request Info buttons open a sales form that offers a live demo, and a Ravenna Enterprise tier is shaped to each company's needs. No plan names or prices are published. Plans and current prices are on ravenna.ai.
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What are the best Ravenna alternatives?
Two tools on Recaply do Ravenna's job.
Questions about Ravenna
What is Ravenna?
IT and ops requests resolved inside Slack.
Who is Ravenna for?
Ravenna is best for IT, HR and operations teams at companies on Slack that want employee requests handled by AI agents.
Is Ravenna free?
No. Ravenna is a paid tool.
What are the best Ravenna alternatives?
The closest alternatives on Recaply are Workativ and Serviceaide.
Where can I try Ravenna?
On its official website, ravenna.ai.
Does Ravenna work with Microsoft Teams?
Ravenna is built around Slack, where requests, tickets and agents live. Its docs also list Microsoft Teams support in beta and an email channel, plus connections to identity tools such as Okta and HR systems such as BambooHR, Rippling and Workday.
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