What is Hoory?
Omnichannel support inbox with AI assistants and human handoff.
Who is Hoory best for?
Hoory is best for small support teams that want chat and email in one inbox, with AI handling routine questions.
Small support teams on a budget
Plans start at $6 per user a month, and every tier keeps conversations and chat history unlimited.
Customers on many channels
Website chat, email, WhatsApp, Messenger, Telegram, SMS and Line all land in one shared inbox.
Cutting routine tickets
AI assistants trained on your own text answer common questions and hand the chat to a human agent when they cannot.
Self-service help
From the Startup plan up, a public help center and multilingual support let customers find answers without opening a chat.
How much does Hoory cost?
Hoory starts at $6 per user a month on Personal, and its Startup, Team and Business plans cost $16, $26 and $42 per agent a month, each with a 14-day free trial that needs no card.
- 3 shared channels and 1 AI assistant
- Contact management, agent roles and private notes
- 50 AI conversation credits, then $0.40 per conversation
- 5 shared channels and 2 AI assistants
- Help center and multilingual support
- 100 AI conversation credits, then $0.40 per conversation
- 8 shared channels and 5 AI assistants
- Everything in Startup
- 200 AI conversation credits, then $0.40 per conversation
- 12 shared channels and 8 AI assistants
- Everything in Startup
- 300 AI conversation credits, then $0.40 per conversation
Billed yearly, the plans cost $54, $168, $252 and $408 per agent a year (Personal, Startup, Team, Business). One AI credit covers one full conversation handled by the AI assistant. Every plan has unlimited conversations and chat history, and each starts with a 14-day free trial with no credit card. Full pricing on hoory.com. We checked these prices on .
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What are the best Hoory alternatives?
Three tools on Recaply do Hoory's job. Chatwoot is open source, so you can run it on your own server.
Questions about Hoory
What is Hoory?
Omnichannel support inbox with AI assistants and human handoff.
Who is Hoory for?
Hoory is best for small support teams that want chat and email in one inbox, with AI handling routine questions.
Is Hoory free?
You can try Hoory free before paying; paid plans start at $6 per user per month.
How much does Hoory cost?
Hoory's paid plans are Personal at $6 per user per month, Startup at $16 per agent per month, Team at $26 per agent per month and Business at $42 per agent per month.
Is there an open source alternative to Hoory?
Yes. Chatwoot is an open source tool that does the same job, so you can run your own.
What are the best Hoory alternatives?
The closest alternatives on Recaply are Chatwoot, Crisp and SleekFlow.
Where can I try Hoory?
On its official website, hoory.com.
How do Hoory AI conversation credits work?
Each Hoory plan includes a set number of AI conversation credits: 50 on Personal, 100 on Startup, 200 on Team and 300 on Business. One credit covers one full conversation handled by the AI assistant, and each AI conversation after that costs $0.40.
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