What is tawk.to?
Free live chat for your website.
Who is tawk.to best for?
tawk.to is best for small businesses that want website live chat and a help center for as many agents as they need.
Small businesses on a tight budget
Live chat, ticketing, a help center and a CRM cost nothing, and every agent seat is included.
Teams answering many channels
One inbox collects messages from the website widget, WhatsApp, Facebook Messenger, Telegram, SMS, email and Instagram.
Businesses without a website
Chat Pages give you a chat link to share, so customers can message you even if you have no site.
Sites that get questions after hours
The AI Assist add-on answers from your knowledge base around the clock and passes harder chats to a person.
How much does tawk.to cost?
tawk.to is free, with live chat, ticketing, a knowledge base and a CRM at no cost and no seat limits; you pay only for optional add-ons, starting with AI Assist and Whitelabel at $29 a month each.
- Live chat, shared inbox, ticketing, knowledge base and CRM
- Unlimited agents, no per-seat fees
- Shows a small Powered by tawk.to badge
- Growth tier: 1,000 AI message credits a month
- 3 AI agents trained on your knowledge base
- Hands chats to your team when a person is needed
- Removes the Powered by tawk.to badge
- Custom domains for the Chat Page and Knowledge Base
- Ticketing emails sent from your own address
AI Assist also has a free Hobby tier with 100 message credits a month; above Growth, Business is $99 a month (5,000 credits) and Enterprise $399 a month (20,000 credits), or $290, $990 and $3,990 billed yearly. Extra AI credits cost $30 per 1,000 and do not expire. Voice Agents (from $49 a month plus usage) and Data Enrichment (from $59 a month per property) are listed but open only through a waitlist. Add-ons are billed monthly per property, not per seat, and can be switched off at any time. Full pricing on tawk.to. We checked these prices on .
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What are the best tawk.to alternatives?
One tool on Recaply does tawk.to's job. It is open source, so you can run it on your own server.
Questions about tawk.to
What is tawk.to?
Free live chat for your website.
Who is tawk.to for?
tawk.to is best for small businesses that want website live chat and a help center for as many agents as they need.
Is tawk.to free?
Yes. tawk.to has a free plan: live chat, shared inbox, ticketing, knowledge base and CRM.
How much does tawk.to cost?
tawk.to's paid plans are AI Assist at $29 per month and Whitelabel at $29 per month per property.
Is there an open source alternative to tawk.to?
Yes. Cossistant is an open source tool that does the same job, so you can run your own.
What are the best tawk.to alternatives?
The closest alternatives on Recaply are Cossistant.
Where can I try tawk.to?
On its official website, tawk.to.
How does tawk.to make money?
tawk.to makes money from optional add-ons rather than paid plans: AI Assist and Whitelabel cost from $29 a month each, and voice agents and data enrichment are on a waitlist. The company says about 99% of businesses use it without paying anything.
What do the tawk.to AI Assist tiers include?
tawk.to's AI Assist Hobby tier gives 100 AI message credits a month at no cost. Growth ($29 a month) gives 1,000 credits and 3 AI agents, Business ($99) 5,000 credits and 5 agents, and Enterprise ($399) 20,000 credits and 10 agents. Each AI reply uses one credit.
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