What is Solidroad?
Automated QA, coaching and role-play for support teams.
Who is Solidroad best for?
Solidroad is best for customer support teams that want to train agents on lifelike AI customer simulations.
Ramping new support agents
Agents practise on AI simulations that look, act and sound like real customers before they handle live conversations.
Quality assurance teams
Custom scorecards grade skills such as empathy, accuracy and process adherence across large volumes of conversations.
Coaching leads
It turns each agent's scores into personalised training and feedback instead of one course for everyone.
Teams running AI agents
The same scorecards grade AI support agents and point to workflow fixes, so human and AI quality sit in one place.
How much does Solidroad cost?
Solidroad does not publish prices: it is sold as a subscription after a demo, and the maker offers a free trial that needs no payment details.
Solidroad has no pricing page and names no plans; its buttons lead to a 30-minute guided demo, and the sign-up page starts a free trial without payment details, with no trial length stated. Paid use is a subscription set in an order form, cancelled with 30 days' written notice before the term ends. Plans and current prices are on app.solidroad.com.
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Questions about Solidroad
What is Solidroad?
Automated QA, coaching and role-play for support teams.
Who is Solidroad for?
Solidroad is best for customer support teams that want to train agents on lifelike AI customer simulations.
Is Solidroad free?
No, but you can try it first: Solidroad offers a free trial from its sign-up page with no payment details required, and after that it is a paid subscription. The maker does not say how long the trial lasts or what the subscription costs.
Where can I try Solidroad?
On its official website, solidroad.com.
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