What is Workativ?
HR and IT support automated with agents.
Who is Workativ best for?
Workativ is best for HR and IT teams at mid-size companies that want a Slack or Teams agent to answer staff questions.
IT service desks
It resets passwords, restores locked accounts, handles access requests and opens tickets by acting directly in Okta, Azure AD, ServiceNow, Jira Service Management or Freshservice.
HR teams fielding the same questions
It answers PTO, benefits and policy questions and runs onboarding, offboarding and new-hire check-ins when your HR system triggers them.
Companies that live in Slack or Teams
The agents run inside Slack and Microsoft Teams, with a shared inbox for passing a conversation to a person when needed.
Large workforces on a fixed budget
You pay per conversation, not per employee, and there is no cap on how many staff can use the agent.
How much does Workativ cost?
Workativ's Business plan costs $349 a month for 500 AI chat sessions with no per-user fees, or $3,560 a year, and Enterprise is priced on request.
- 500 AI chat sessions, no per-user fees
- 2 AI agents, 5 actions, training on up to 10 million characters
- 3 admins or live agents, 60 days of data retention
Billed yearly, Business is $3,560 a year, 15% less than paying monthly. Enterprise is priced on request and adds more sessions and live agents, custom app integrations, private hosting, SSO, SIEM integration and custom data retention. Both plans start by booking a demo. When the sessions run out, the AI agent stops replying until the next billing period. Full pricing on workativ.com. We checked these prices on .
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What are the best Workativ alternatives?
Two tools on Recaply do Workativ's job.
Questions about Workativ
What is Workativ?
HR and IT support automated with agents.
Who is Workativ for?
Workativ is best for HR and IT teams at mid-size companies that want a Slack or Teams agent to answer staff questions.
Is Workativ free?
No. Workativ's pricing page lists no free plan or free trial. The Business plan costs $349 a month for 500 AI chat sessions, Enterprise is priced on request, and both start with booking a demo.
How much does Workativ cost?
Workativ's paid plans are Business at $349 per month.
What are the best Workativ alternatives?
The closest alternatives on Recaply are Ravenna and Serviceaide.
Where can I try Workativ?
On its official website, workativ.com.
What counts as a session in Workativ?
A Workativ session is one conversation between an employee and the AI agent, which can cover several questions until it expires. Business includes 500 sessions; if you use them up, the agent stops replying until the next billing period. There is no limit on how many employees can use it.
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