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Zipchat AI

A sales and support agent for ecommerce that recovers carts.

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Customer SupportFreemiumWe checked the prices on zipchat.ai on 28 Sep 2026.

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What is Zipchat AI?

A sales and support agent for ecommerce that recovers carts.

Who is Zipchat AI best for?

Zipchat AI is best for Shopify and WooCommerce stores that want one AI agent to answer shoppers and win back carts.

  • Shopify stores with busy inboxes

    It installs as a Shopify app in minutes and, by Zipchat's count, answers more than 90% of customer questions without a person stepping in.

  • Winning back abandoned carts

    It follows up with shoppers who leave items behind and can hand out one-time discount codes within limits you set.

  • Selling in DMs and WhatsApp

    The same agent answers on WhatsApp, Instagram, Messenger and email, and every channel draws on one monthly reply allowance.

  • Stores selling abroad

    It detects the shopper's language and replies in it on every plan, so one setup covers several markets.

How much does Zipchat AI cost?

Zipchat AI has no free plan: Starter costs $80, Pro $300, Scale $600 and Scale plus $1,200 a month on monthly billing, each with a 7-day free trial, and yearly billing takes 20% off.

Starter$80Per month
  • 750 AI replies a month, about 300 conversations
  • 1 AI agent trained on up to 1,000 pages
  • All channels and languages, unlimited team members
Pro$300Per month
  • 3,000 AI replies a month, about 1,250 conversations
  • 3 AI agents trained on up to 75,000 pages
  • Priority support
Scale$600Per month
  • 6,000 AI replies a month, about 2,500 conversations
  • 5 AI agents trained on up to 300,000 pages
  • Priority support
Scale plus$1,200Per month
  • 14,000 AI replies a month, about 6,000 conversations
  • 10 AI agents, no limit on training pages
  • Extra replies at $49 for 500

Billed yearly, Starter is $64, Pro $240, Scale $480 and Scale plus $960 a month ($768, $2,880, $5,760 and $11,520 a year). Every plan starts with a 7-day free trial and carries a 30-day money-back guarantee on the first payment. Extra replies cost $49 for 250 on Starter, Pro and Scale. An Unlimited plan with no reply cap is quoted by sales, from $2,100 a month. Stores that install through the Shopify App Store pay through their Shopify bill. Full pricing on zipchat.ai. We checked these prices on .

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What are the best Zipchat AI alternatives?

Three tools on Recaply do Zipchat AI's job.

Questions about Zipchat AI

What is Zipchat AI?

A sales and support agent for ecommerce that recovers carts.

Who is Zipchat AI for?

Zipchat AI is best for Shopify and WooCommerce stores that want one AI agent to answer shoppers and win back carts.

Is Zipchat AI free?

You can try Zipchat AI free before paying; paid plans start at $80 per month.

How much does Zipchat AI cost?

Zipchat AI's paid plans are Starter at $80 per month, Pro at $300 per month, Scale at $600 per month and Scale plus at $1,200 per month.

What are the best Zipchat AI alternatives?

The closest alternatives on Recaply are Rep AI, Relish AI and SparkGPT.

Where can I try Zipchat AI?

On its official website, zipchat.ai.

What counts as a reply in Zipchat AI?

Every message the Zipchat AI agent sends to a shopper counts as one reply, whether it goes out in the website chat, by email, or on WhatsApp or Instagram. By Zipchat's own estimate, Starter's 750 replies a month cover around 300 conversations.

Does Zipchat AI offer refunds?

Yes. Every paid Zipchat AI plan has a 30-day money-back guarantee on the first payment, on top of the 7-day free trial. There is no contract, and a cancelled plan stays active until the end of the period you paid for.