What is Typewise?
Customer service automated across channels with deep integrations.
Who is Typewise best for?
Typewise is best for support teams that want AI agents to close routine tickets across email, chat and WhatsApp.
Small support teams new to AI
Starter covers one user on email and chat, and a first agent can go live in about 15 minutes without a developer.
Teams that want to pay for outcomes
The bill follows resolved tickets rather than logins, with half price for partial hand-offs and no charge when the AI passes a ticket on.
Companies running several brands
Business adds three workspaces and a success consultant, and Enterprise adds SSO, a custom DPA and unlimited workspaces.
Companies with EU compliance needs
Typewise is ISO 27001 certified, GDPR compliant and aligned with the EU AI Act, with EU data residency on offer.
How much does Typewise cost?
Typewise starts at $99 a month for the Starter plan plus $2 for each ticket its AI resolves, with Growth at $599 a month and Business at $2,000 a month billed yearly.
- 1 user, email and chat
- $20 a month of AI Operator budget
- $2 per resolution, pay as you go
- 5 users, all digital channels
- $100 a month of AI Operator budget
- Volume packages down to $1 per resolution
- 5 users and 3 workspaces for several brands
- $500 a month of AI Operator budget
- Dedicated success consultant and custom integrations
Resolutions are billed on top of the plan: a ticket the AI closes on its own counts as one, a partial hand-off to a person counts as half, and tickets passed straight to a person are free. Paid yearly, Starter is $999 and Growth $5,999 a year. Extra users cost $89 a month each. Enterprise, with SSO, a custom DPA, unlimited workspaces and $1,500 a month of AI Operator budget, is priced on request. Every plan starts with a 14-day free trial that includes 100 resolution credits and $10 of AI Operator credits, with no card. Prices are in US dollars and are shown at the same figures in euros, pounds or Swiss francs depending on where you are. Full pricing on typewise.app. We checked these prices on .
How do readers rate Typewise?
No one has rated Typewise yet. Be the first.
Sign in to rate. One rating per account.
What are the best Typewise alternatives?
Three tools on Recaply do Typewise's job.
Questions about Typewise
What is Typewise?
Customer service automated across channels with deep integrations.
Who is Typewise for?
Typewise is best for support teams that want AI agents to close routine tickets across email, chat and WhatsApp.
Is Typewise free?
You can try Typewise free before paying; paid plans start at $99 per month.
How much does Typewise cost?
Typewise's paid plans are Starter at $99 per month, Growth at $599 per month and Business at $2,000 per month, billed yearly.
What are the best Typewise alternatives?
The closest alternatives on Recaply are CoSupport AI, My AskAI and Capacity.
Where can I try Typewise?
On its official website, typewise.app.
What counts as a resolution in Typewise?
A resolution is a ticket Typewise's AI closes from start to finish with no person involved, and it is billed as one unit. If the AI does part of the work and hands over to an agent, it counts as half; tickets passed straight to a person cost nothing.
Is Typewise still a keyboard app?
No. Typewise began as a consumer keyboard app, but the company left that business when it joined Y Combinator. It now sells only an AI customer service platform that answers and closes support tickets for businesses.
ConvoZen
Aissist.io
Engati
Rapidbott
Watermelon
Pypestream