What is Tiledesk?
Open-core support agents with visual flows and live handoff.
Who is Tiledesk best for?
Tiledesk is best for support teams that want no-code AI agents on web chat and WhatsApp with a human handoff.
Support teams on chat and WhatsApp
One AI agent answers on your website, WhatsApp and voice, and passes the conversation to a human in a shared inbox when it needs to.
Teams that must keep data in-house
The code is open source and installs with Docker or Kubernetes on your own servers or private cloud.
No-code agent builders
A visual designer builds multi-step flows that search several knowledge bases, call APIs or MCP tools and book appointments without writing code.
Agencies reselling AI agents
A white-label option puts your own logo, colours and domain on the agents you deploy for clients.
How much does Tiledesk cost?
Tiledesk's hosted plans cost €149 a month for Pro or €499 a month for Business after a 14-day free trial, while its open-source code is free to run on your own servers.
- 3 users, 20 AI agents, 3,000 conversations a month
- 5M AI tokens a month
- 300 knowledge base items, priority support
- 5 users, 50 AI agents, 5,000 conversations a month
- 10M AI tokens a month
- 1,000 knowledge base items, dedicated support
Prices are in euros. Billed yearly, Pro is €124 and Business €416 a month, which Tiledesk describes as two months free. Enterprise, with unlimited users, agents, tokens and conversations plus an SLA, is priced on request, as is a white-label option for agencies. Both paid plans start with a 14-day free trial with no card, and each plan covers one project. The open-source code can be self-hosted for free, and non-profit open-source projects can apply for free use. Full pricing on tiledesk.com. We checked these prices on .
How do readers rate Tiledesk?
No one has rated Tiledesk yet. Be the first.
Sign in to rate. One rating per account.
Is Tiledesk open source?
Yes. Tiledesk's code is public under the MIT licence, so you can run it on your own server.
On GitHub
329stars
+314 (+2093.3%) in the last 30 days
- Last commit
- 4 Nov
- Repository age
- 6 years
- Latest release
- 6 Oct
- Licence
- MIT
- Self-hosted
- Yes
- Repository
- Tiledesk/tiledesk
What are the best Tiledesk alternatives?
Tiledesk is an open source alternative to Voiceflow and Gorgias. Cossistant and Langflow do the same job and are open source too.
VoiceflowFreemiumVisual builder for chat and voice agents.
GorgiasFreemiumA helpdesk and agent trained on your brand for ecommerce.
CossistantOpen SourceDrop AI customer support into your SaaS with a few lines of code.
LangflowOpen SourceDesign agent and RAG workflows on a canvas, then serve them as an API or MCP server.
Questions about Tiledesk
What is Tiledesk?
Open-core support agents with visual flows and live handoff.
Who is Tiledesk for?
Tiledesk is best for support teams that want no-code AI agents on web chat and WhatsApp with a human handoff.
Is Tiledesk free?
Tiledesk's hosted service has no free plan: you get a 14-day free trial of every feature with no card, then need Pro at €149 a month or a higher plan. The open-source code is free to install on your own servers, and non-profit open-source projects can apply for free use.
How much does Tiledesk cost?
Tiledesk's paid plans are Pro at €149 per month and Business at €499 per month.
Is Tiledesk open source?
Yes. Tiledesk's code is public under the MIT licence, so you can run it on your own server.
What are the best Tiledesk alternatives?
The closest alternatives on Recaply are Voiceflow, Gorgias, Cossistant and Langflow.
Where can I try Tiledesk?
On its official website, tiledesk.com.
What happens when Tiledesk hits its monthly conversation limit?
When a Tiledesk project goes over its monthly conversation limit, the chatbot stops answering. Reaching the AI token limit turns off only the AI features, and the rest keeps working. Tiledesk can raise either limit if you contact its team.
giosg
Skippr
Capacity
YourGPT
Pypestream
Workativ