What is Voiceflow?
Visual builder for chat and voice agents.
Who is Voiceflow best for?
Voiceflow is best for customer experience teams and agencies that design, test and run chat and voice agents on one platform.
Customer support teams
Agents handle support conversations on chat and voice, with analytics and evaluations to see how each conversation went.
Agencies building agents for clients
The agency offer includes multi-client workspaces, white-labeling, client handoff tools and usage-based billing.
Phone and voice agents
Each workspace includes a Voiceflow phone number, with more numbers and extra concurrent calls sold as add-ons.
Designers and engineers on one project
Designers build flows together in real time, engineers connect the agent to other apps through APIs, and separate environments move work from development to production.
How much does Voiceflow cost?
Voiceflow does not publish prices: plan prices are shown only inside the app after you sign up, businesses get a quote through a demo, and free use is a trial with a one-time credit grant.
Voiceflow's billing docs name four plans, Free, Pro, Business and Enterprise, and say a bill is a monthly plan fee plus add-ons such as editor seats and phone numbers plus credits for usage. Enterprise is billed by contract, and viewers are free on every plan. Plans and current prices are on voiceflow.com.
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What are the best Voiceflow alternatives?
Two tools on Recaply do Voiceflow's job. Both are open source, so you can run them on your own server.
Questions about Voiceflow
What is Voiceflow?
Visual builder for chat and voice agents.
Who is Voiceflow for?
Voiceflow is best for customer experience teams and agencies that design, test and run chat and voice agents on one platform.
Is Voiceflow's free plan enough for production?
No. Voiceflow's Free plan is meant for trying the builder: it has limited features and a one-time credit grant that does not renew, and Voiceflow says it is not suited to production. Paid plans add a monthly credit allotment that resets each billing cycle.
Is there an open source alternative to Voiceflow?
Yes. Tiledesk and Langflow are open source tools that do the same job, so you can run your own.
What are the best Voiceflow alternatives?
The closest alternatives on Recaply are Tiledesk and Langflow.
Where can I try Voiceflow?
On its official website, voiceflow.com.
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