What is Missive?
Shared inbox and team chat with rules and AI drafts.
Who is Missive best for?
Missive is best for small teams that answer customers from shared email, SMS and social inboxes.
Small service businesses
Shared inboxes for email, SMS and social accounts let a few people cover one address without forwarding mail or replying twice.
Teams that discuss emails
Coworkers comment inside an email thread before anyone replies, and any email can become a task with an owner and a date.
Busy support and ops inboxes
On Productive, rules, AI rules and 25+ integrations such as HubSpot and ClickUp sort, label and route incoming messages.
AI replies with your choice of model
The assistant reads mail, calendars and contacts to draft replies with Claude, OpenAI or Gemini models, on Missive credits or your own key.
How much does Missive cost?
Missive has no free plan, only a 30-day free trial, and it costs $18, $30 or $45 per user a month (Starter, Productive, Business), or from $14 per user a month billed yearly.
- Up to 5 users
- Email, SMS and social accounts in shared team inboxes
- Conversations and tasks, no rules, integrations or AI
- Up to 50 users
- Rules, automations, integrations and basic analytics
- AI assistant, API and MCP access
- Unlimited users
- SAML single sign-on and IP restriction
- Advanced analytics and personal onboarding
Billed yearly, the plans cost $14, $24 and $36 per user a month (20% off). New teams get a 30-day free trial of Productive for up to 25 users with no card; there is no free plan, and access pauses when the trial ends until a plan is picked. AI starts with $5 of free credits, then costs the model provider's price plus 25%, or you can use your own OpenAI, Anthropic or Google key with no markup. Each user brings 5 shared accounts, and 5 more cost $15 a month. There are no student or nonprofit discounts. Full pricing on missiveapp.com. We checked these prices on .
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What are the best Missive alternatives?
One tool on Recaply does Missive's job. It is open source, so you can run it on your own server.
Questions about Missive
What is Missive?
Shared inbox and team chat with rules and AI drafts.
Who is Missive for?
Missive is best for small teams that answer customers from shared email, SMS and social inboxes.
Is Missive free?
No. Missive has no free plan, but every new team gets a 30-day free trial of the Productive plan without a credit card. When the trial ends, access pauses until the owner picks a paid plan, which starts at $18 per user a month.
How much does Missive's AI assistant cost?
Missive's AI needs the Productive or Business plan and is paid by usage. Teams start with $5 of free AI credits; after that, credits cost the model provider's price plus 25%, or you can connect your own OpenAI, Anthropic or Google key and pay the provider directly.
Is there an open source alternative to Missive?
Yes. FreeScout is an open source tool that does the same job, so you can run your own.
What are the best Missive alternatives?
The closest alternatives on Recaply are FreeScout.
Where can I try Missive?
On its official website, missiveapp.com.
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