What is Bland AI?
Build phone agents that make and take calls at scale.
Who is Bland AI best for?
Bland AI is best for call centers in healthcare, insurance and finance that want AI agents on the phone.
High-volume call centers
Agents answer or place many calls at once around the clock, with daily caps and concurrency set by plan.
Regulated industries
It holds SOC 2 Type I and Type II and supports HIPAA with a signed BAA, GDPR and PCI DSS, with data residency and on-prem options on Enterprise.
Replacing phone menus
Callers say what they need in plain speech and the agent routes, answers or books it in one conversation instead of a press-1 tree.
Teams with an existing phone stack
It connects to Twilio, SIP trunks and contact-center systems such as Genesys, Five9 and Amazon Connect, plus CRMs like Salesforce and HubSpot.
How much does Bland AI cost?
Bland AI bills by the minute: the Start plan has no platform fee and costs $0.14 a minute of call time, while Build costs $0.12 a minute plus $299 a month.
- 2 credits and an inbound number to start, no card needed
- Transfers to a person cost $0.05 a minute
- 10 concurrent calls, 100 calls a day, 1 voice
- Transfers to a person cost $0.04 a minute
- 50 concurrent calls and 2,000 calls a day
- 5 voices and 50 knowledge bases
The per-minute rate includes the language model, speech-to-text and text-to-speech, with no token charges. Phone carrier costs are separate: use your own Twilio or SIP line, or Bland's at cost, and bringing your own line removes transfer fees. Enterprise is priced on request, with dedicated infrastructure, on-prem or VPC options, a BAA, SSO and data residency. Bland's docs also list a Scale plan at $499 a month with $0.11 a minute, and an Agent Phone plan at $29.99 a month for one number with unlimited calls and texts in the US and Canada. Texts cost $0.02 each. Full pricing on bland.ai. We checked these prices on .
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What are the best Bland AI alternatives?
Two tools on Recaply do Bland AI's job.
Questions about Bland AI
What is Bland AI?
Build phone agents that make and take calls at scale.
Who is Bland AI for?
Bland AI is best for call centers in healthcare, insurance and finance that want AI agents on the phone.
Is Bland AI free?
Not beyond a small start. Bland AI's Start plan has no monthly fee and comes with 2 credits and an inbound number to test with, no card needed, but every call minute after that is billed at $0.14.
How much does Bland AI cost?
Bland AI's paid plans are Start at $0.14 per minute, no platform fee and Build at $0.12 per minute, plus $299 a month.
What are the best Bland AI alternatives?
The closest alternatives on Recaply are xAI Voice Agent Builder and Thoughtly.
Where can I try Bland AI?
On its official website, bland.ai.
Does Bland AI charge for LLM tokens?
No. Bland AI's per-minute rate already covers the language model, speech-to-text and text-to-speech, so there are no token charges or model-provider fees on top. Phone carrier costs are the exception and go through your own Twilio or SIP account, or Bland's at cost.
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