What is Velaris?
Churn predicted and journeys automated for customer success.
Who is Velaris best for?
Velaris is best for customer success teams at B2B SaaS companies that want AI to flag churn risk and expansion.
Customer success leaders
It brings CRM, product usage, support and call data into one view of each account, with configurable health scores and AI sentiment scores.
CSMs with large books
Agents watch every account for churn and expansion signals, send follow-ups after meetings, and draft success plans and QBRs.
Low-touch and long-tail accounts
Automations and email campaigns run personalized journeys for smaller customers without adding headcount.
Onboarding and support teams
Add-on products give a customer portal with shared projects and tasks, and a support desk with a shared inbox and an AI support agent.
How much does Velaris cost?
Velaris does not publish prices: one license covers five users and unlimited viewers, and the price comes from a custom estimate or a demo, with no free plan or trial stated.
Velaris lists what one license includes (five users, unlimited viewers, health scores, surveys, automations, playbooks and AI account summaries) but no price. Add-ons, the Customer Portal and Velaris Support cost extra, and a custom estimate comes through a demo. Plans and current prices are on velaris.io.
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Questions about Velaris
What is Velaris?
Churn predicted and journeys automated for customer success.
Who is Velaris for?
Velaris is best for customer success teams at B2B SaaS companies that want AI to flag churn risk and expansion.
Is Velaris free?
No. Velaris is a paid tool.
Where can I try Velaris?
On its official website, velaris.io.
Does Velaris connect to Salesforce and HubSpot?
Yes. Velaris lists more than 70 integrations, including Salesforce, HubSpot, Pipedrive, Zendesk, Intercom, Slack, Gong, Jira, Pendo, Mixpanel and Snowflake, and syncs both ways with the CRM. It also supports MCP, and the maker offers to build an integration it does not have yet.
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