What is Vapi?
Developer platform for building and running voice agents.
Who is Vapi best for?
Vapi is best for developers building phone or web voice agents who want to pick their own model and voice providers.
Developers building voice agents
An API-first platform lets you set the voice, conversation flow, phone numbers and integrations while Vapi runs the call infrastructure.
Support, sales and booking lines
Agents can answer support calls, qualify leads and book appointments, with unlimited agents on every package.
Teams that want provider choice
Speech, model and voice providers such as Deepgram, OpenAI and ElevenLabs are billed at their own prices with no markup.
Regulated industries
Vapi states SOC 2, HIPAA and PCI compliance, and offers zero data retention and a HIPAA add-on with a business associate agreement.
How much does Vapi cost?
Vapi charges by the minute, a $0.05 hosting fee plus speech, model and voice costs at provider prices, with $5 in free credits to start and optional support packages from $29 a month.
- $5 in free credits
- 4 concurrent calls, 1 Vapi phone number, 2 organizations
- Community support on Discord, email without an SLA
- 10 concurrent calls, 5 Vapi phone numbers
- 30 days of call data, zero data retention option
- Email support with a 2-business-day response
- 10% of hosting fees, $999 a month minimum
- 30 concurrent calls, 10 phone numbers, 10 organizations
- Dedicated Slack support and a 99% uptime SLA
Usage is billed on every package: $0.05 a minute for Vapi hosting, plus speech-to-text, language model, voice and phone costs at the providers' list prices with no markup. The pricing calculator puts 1,000 minutes a month with Deepgram, OpenAI and ElevenLabs at about $82 to $129. Vapi's own telephony is free, while Twilio adds $0.008 a minute inbound and $0.014 outbound. Premier, with a 99.9% uptime SLA, SSO and a named support team, is priced by sales. Add-ons: $10 a month per extra concurrent call line, $20 a month per extra organization and $2,000 a month for HIPAA-eligible data handling. Full pricing on vapi.ai. We checked these prices on .
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What are the best Vapi alternatives?
Three tools on Recaply do Vapi's job.
Questions about Vapi
What is Vapi?
Developer platform for building and running voice agents.
Who is Vapi for?
Vapi is best for developers building phone or web voice agents who want to pick their own model and voice providers.
Is Vapi free?
Not fully. Vapi gives you $5 in free credits and charges no monthly fee without a success package, but every call minute is billed: a $0.05 hosting fee plus the speech, model, voice and phone provider costs.
How much does a Vapi call cost per minute?
A Vapi call costs the $0.05 a minute hosting fee plus provider charges for speech-to-text, the language model, the voice and the phone line. With Deepgram, OpenAI and ElevenLabs, Vapi's calculator comes to about $0.08 to $0.13 a minute in total.
What are the best Vapi alternatives?
The closest alternatives on Recaply are Synthflow AI, Ultravox.ai and Bolna AI.
Where can I try Vapi?
On its official website, vapi.ai.
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