What is SoundHound?
Voice-native conversational agents for customer service.
Who is SoundHound best for?
SoundHound is best for large brands that want voice agents on phone lines, drive-thrus and in cars, where speech must hold up in noise.
Contact centres replacing phone menus
Its agents take inbound and outbound calls in plain conversation instead of press-1 menus, and hand a call to a person with the full context when needed.
Restaurant phone and drive-thru orders
It takes food orders by voice on the phone and at the drive-thru, built to cope with background noise and peak-hour volume.
Carmakers and device makers
It runs in-car and device voice assistants that work through the cloud or on the device itself, with a custom wake word for the brand.
IT and HR service desks
The same platform runs employee-facing agents for IT and HR requests and can resolve IT tickets automatically.
How much does SoundHound cost?
SoundHound does not publish prices: its OASYS agent platform is sold through a demo request or the sales team, usually starting with a scoping session and a pilot, and the maker states no free plan or trial.
SoundHound has no pricing page and names no plans; buying starts with Book a demo or the Talk to an expert form. The maker says projects usually begin with a scoping session with a solutions architect followed by a co-built pilot, and many customers prove the value within a quarter. Plans and current prices are on soundhound.com.
How do readers rate SoundHound?
No one has rated SoundHound yet. Be the first.
Sign in to rate. One rating per account.
What are the best SoundHound alternatives?
Three tools on Recaply do SoundHound's job.
Questions about SoundHound
What is SoundHound?
Voice-native conversational agents for customer service.
Who is SoundHound for?
SoundHound is best for large brands that want voice agents on phone lines, drive-thrus and in cars, where speech must hold up in noise.
Is SoundHound free?
No. SoundHound is a paid tool.
What are the best SoundHound alternatives?
The closest alternatives on Recaply are Synthflow AI, Ulai AI and NuPlay.
Where can I try SoundHound?
On its official website, soundhound.com.
Does SoundHound connect to our existing contact centre and business systems?
Yes. SoundHound's OASYS platform has ready-made connectors for Genesys, Salesforce, ServiceNow and Workday, plus APIs and Model Context Protocol support, so its agents can look up records and take actions in the systems you already use.
Which channels can SoundHound agents work on?
SoundHound agents run on phone calls, chat, in-app voice, SMS, email, social, smart devices, kiosks, drive-thrus and cars, all managed from the one OASYS platform, and they can switch languages within a conversation.
VoiceAIWrapper
Grok Voice Agent
Vodex
Ultravox.ai
Bolna AI
ThunderPhone