What is User Evaluation?
AI-moderated interviews with real recruited participants.
Who is User Evaluation best for?
User Evaluation is best for product teams and researchers who want AI interviews with screened participants.
Product and UX teams
Concept tests, usability studies and onboarding research come back as reports where each claim links to the moment in the recording.
Teams without a research panel
It recruits and screens consumers or professionals by role and industry, checks sessions for fraud and replaces flagged ones at no extra credit.
Continuous discovery
Monthly interview allowances plus packs that never expire make it practical to run a few interviews every week.
Research agencies
Separate client workspaces, branded exports and managed studies let one team deliver research for several clients.
How much does User Evaluation cost?
User Evaluation has a free plan with 100 agent credits a month, paid workspaces cost $49 a month for Pro or $199 a month for Team, and extra interviews are bought in packs from $8 each.
- 100 agent credits a month
- 3 projects, 1 GB storage, 3 processing hours
- 3 trial interviews with your own participants
- 5 AI interviews with your own participants each month
- Unlimited projects, 30 processing hours, 30 Deep Research runs
- PowerPoint reports and a meeting notetaker
- 5 seats and 25 own-participant AI interviews each month
- 100 pooled processing hours, 100 Deep Research runs
- Near-live listen-in for up to 5 observers
Billed yearly, Pro is $490 a year ($41 a month) and Team $1,990 a year ($166 a month). Extra interviews come as one-time packs that never expire, priced per completed interview: $8 to $9 with your own participants, $22 to $24 with recruited consumers and $40 to $44 with recruited professionals. A packaged 10-interview study with recruiting costs $990, and a fully managed study starts at $1,500. Participant rewards are paid on top. Enterprise, with SSO and SCIM, is priced on request. Full pricing on userevaluation.com. We checked these prices on .
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What are the best User Evaluation alternatives?
Three tools on Recaply do User Evaluation's job.
Questions about User Evaluation
What is User Evaluation?
AI-moderated interviews with real recruited participants.
Who is User Evaluation for?
User Evaluation is best for product teams and researchers who want AI interviews with screened participants.
Is User Evaluation free?
Yes. User Evaluation has a free plan: 100 agent credits a month.
How much does a User Evaluation interview cost?
A User Evaluation interview costs $8 to $9 with your own participants, $22 to $24 with recruited consumers and $40 to $44 with recruited professionals, counted per valid completed interview. Pack credits never expire, and participant rewards are set and paid separately.
What are the best User Evaluation alternatives?
The closest alternatives on Recaply are Strella, UserCue and TheySaid.
Where can I try User Evaluation?
On its official website, userevaluation.com.
Does User Evaluation use real people or synthetic users?
Real people. User Evaluation can run desk research with its agent, but its interviews are with real participants, either your own or ones it recruits and screens. Sessions are checked for fraud signals, and a flagged one is replaced without using another interview credit.
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