What is IrisAgent?
Resolves most support tickets across chat, email and voice.
Who is IrisAgent best for?
IrisAgent is best for support teams on Zendesk, Intercom or HubSpot who want AI to answer customers and help agents.
Teams keeping their helpdesk
It works beside Zendesk, Salesforce, Intercom, Freshworks, HubSpot or Zoho instead of replacing them, and the maker says most teams go live in 24 hours.
Quality checks on every ticket
AutoQA scores all AI and human conversations against your own rubrics, so coaching does not rely on a small sample.
Phone and SMS support
Voice AI answers calls on the phone system you already run, and AI Agents for Text handle opted-in SMS next to the ticket.
Startups trying AI support
The free plan covers a GenAI chatbot, automated tagging and CRM connectors without a credit card.
How much does IrisAgent cost?
IrisAgent has a free plan with an AI chatbot and automated ticket tagging, and its Standard plan starts at $500 a month and rises with query volume; Enterprise is priced by quote.
- IrisGPT chatbot with GenAI answers
- Automated tagging and CRM connectors
- Email support, no credit card needed
- Agent handoff, chatbot workflows and a bot for Slack and Teams
- Voice AI for phone support, AutoQA and agent assist
- Triage, routing, sentiment analysis and phone support
Enterprise is priced on request and adds SSO, SLA guarantees, custom deployment, training and a dedicated account manager. Add-ons such as Helpdesk, Sales Agent and self-hosted Private AI can sit on top of any plan, billed monthly, with prices from sales. Paying yearly costs less, and qualified nonprofits and early-stage startups can ask for special pricing. Full pricing on irisagent.com. We checked these prices on .
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What are the best IrisAgent alternatives?
Three tools on Recaply do IrisAgent's job.
Questions about IrisAgent
What is IrisAgent?
Resolves most support tickets across chat, email and voice.
Who is IrisAgent for?
IrisAgent is best for support teams on Zendesk, Intercom or HubSpot who want AI to answer customers and help agents.
Is IrisAgent free?
Yes. IrisAgent's Free plan costs $0 with no credit card and includes the IrisGPT chatbot with GenAI answers, automated tagging, CRM connectors and email support. Agent handoff, voice support, AutoQA and agent assist need the Standard plan, which starts at $500 a month.
How much does IrisAgent cost?
IrisAgent's paid plans are Standard at From $500 per month, rising with query volume.
What are the best IrisAgent alternatives?
The closest alternatives on Recaply are My AskAI, Duckie and CoSupport AI.
Where can I try IrisAgent?
On its official website, irisagent.com.
Can I try IrisAgent's Standard plan before paying?
Yes. IrisAgent sets up trials of its Standard plan through the sales team, sized to your needs. It also offers special pricing to qualified nonprofits and early-stage startups, and annual billing costs less than paying month to month.
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