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Open source alternatives to SugarCRM

3 open source tools do the job of SugarCRM. The most starred is Odoo, with 55.7k stars. Verified on GitHub. About SugarCRM

SugarCRM homepage
SugarCRMPaid
Odoo homepage
Odoo55.7k stars · LGPL 3.0GitHub

All 3 alternatives

Questions about alternatives to SugarCRM

What is the best open source alternative to SugarCRM?

By GitHub stars it is Odoo, with 55,775 stars and a commit on 14 Nov. Choose Odoo when you want CRM and ERP from one vendor instead of joining a CRM to a separate ERP. Next come Krayin CRM (24,150 stars) and EspoCRM (3,610 stars).

Is there a free alternative to SugarCRM?

Yes. The code of all 3 is public under LGPL 3.0, MIT or AGPL 3.0, so you can use them with no licence fee. Running one yourself costs the server and your time to look after it, and some makers also sell a hosted plan.

How do I choose between them?

Start from the job you use SugarCRM for. Choose EspoCRM when you want accounts, cases, campaigns and a customer portal on your own PHP server without a per-user licence. Choose Krayin CRM when you need a B2B lead and deal pipeline that PHP developers can extend, without a licence fee per user.

Which SugarCRM alternatives can I host on my own server?

All 3: Odoo, Krayin CRM and EspoCRM. Each tool's page says what it needs to run.

Which ones are still being worked on?

All 3 we track had a commit in the last 30 days, among them Odoo, Krayin CRM and EspoCRM. A recent commit shows the project is kept up, not that it will stay that way.

What licences do they use?

LGPL 3.0 (1), MIT (1), AGPL 3.0 (1). MIT, BSD and Apache let you change and reuse the code freely. GPL and AGPL ask you to share your changes under the same licence when you give the software to others, and AGPL also counts letting people use it over a network.

What do I lose by leaving SugarCRM?

The hosting. SugarCRM's maker runs the servers for you; with an open source tool the updates, backups, security fixes and support are yours, unless you take the maker's hosted plan. Features differ too, so check what each one imports and exports before you move your data.