What is Support AI?
A ChatGPT bot trained on your data for your website.
Who is Support AI best for?
Support AI is best for small businesses that want a site chatbot to answer customers, capture leads and take bookings.
Small business websites
One line of code adds a bot that answers common customer questions around the clock from your own pages and files.
Lead capture
From the Starter plan, the bot can collect visitor details while it chats, so questions turn into leads.
Several chat channels
The same trained bot can answer on your website, Messenger and WhatsApp.
Online courses
Train a bot on your course material so students get answers about lessons without waiting for you.
How much does Support AI cost?
Support AI has a free plan with 20 messages a month, and its paid plans cost $29 a month for Starter, $49 for Pro and from $89 for Enterprise, with 4 months free when you pay yearly.
- 20 messages a month
- 1 chatbot, 10 pieces of training content
- No lead capture, API access or branding removal
- 2,000 messages a month
- 5 chatbots, 200 pieces of training content
- Lead capture and API access, Support AI branding stays
- 5,000 messages a month
- 10 chatbots, 500 pieces of training content
- Support AI branding removed
- Unlimited chatbots and training content
- Branding removed, API access
- Access to GPT-4.5
Enterprise costs $149 a month for 25,000 messages, $249 for 50,000 and $399 for 100,000. Paying yearly gives 4 months free: Starter is then $19 a month, Pro $33 and Enterprise from $59. The free plan needs no credit card. Full pricing on supportai.com. We checked these prices on .
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What are the best Support AI alternatives?
Three tools on Recaply do Support AI's job. WebWhiz is open source, so you can run it on your own server.
Questions about Support AI
What is Support AI?
A ChatGPT bot trained on your data for your website.
Who is Support AI for?
Support AI is best for small businesses that want a site chatbot to answer customers, capture leads and take bookings.
Is Support AI free?
Yes. Support AI's Free plan gives you one chatbot, 10 pieces of training content and 20 messages a month, with no credit card needed. Lead capture and API access start on the $29 Starter plan, and removing Support AI branding needs the $49 Pro plan.
How much does Support AI cost?
Support AI's paid plans are Starter at $29 per month, Pro at $49 per month and Enterprise at $89 per month for 10,000 messages.
Is there an open source alternative to Support AI?
Yes. WebWhiz is an open source tool that does the same job, so you can run your own.
What are the best Support AI alternatives?
The closest alternatives on Recaply are AISTA, Chatbit and WebWhiz.
Does Support AI retrain the chatbot when my website changes?
Not automatically. When your site changes, you retrain the Support AI chatbot yourself by clicking Retrain on the pages you updated. Support AI says it is working on automatic retraining.







