What is Poetic?
Turns procedures and expert feedback into automations that adapt.
Who is Poetic best for?
Poetic is best for banks, insurers and fintechs that want AI to run disputes, fraud checks and KYC by their own procedures.
Card disputes and fraud review
It is built for multi-hour case work where each step has to follow the written procedure, such as disputes and fraud decisions.
KYC and compliance checks
It follows the company's rules step by step, and every action lands in an audit log in the customer's own system.
Operations teams with written procedures
It drafts an automation from procedures, training videos and past examples, then improves from expert feedback until it is ready for production.
Regulated companies
Data stays in the customer's environment with zero retention, and Poetic is SOC 2 Type II and PCI DSS certified.
How much does Poetic cost?
Poetic does not publish prices: it is sold to large companies by contacting its team through the Work With Us email link, and the maker states no free plan or trial.
Poetic shows no plans, prices or sign-up anywhere on its site; the only way in is the Work With Us link, which opens an email to hello@poetic.com. Plans and current prices are on poetic.com.
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What are the best Poetic alternatives?
Two tools on Recaply do Poetic's job.
Questions about Poetic
What is Poetic?
Turns procedures and expert feedback into automations that adapt.
Who is Poetic for?
Poetic is best for banks, insurers and fintechs that want AI to run disputes, fraud checks and KYC by their own procedures.
Is Poetic free?
No. Poetic is a paid tool.
What are the best Poetic alternatives?
The closest alternatives on Recaply are Beam AI and Stochastic.
Where can I try Poetic?
On its official website, poetic.com.
Does Poetic keep my company's data?
No. Poetic says data stays in your own environment and is processed in transit with zero data retention, including for AI. Every action is recorded in immutable audit logs in your system under role-based access controls, and it is SOC 2 Type II and PCI DSS certified.
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