What is Elium?
A knowledge hub teams actually use, with AI answers.
Who is Elium best for?
Elium is best for support and IT teams that need one checked source of company knowledge for staff and AI agents.
Customer service teams
Approved answers on refunds, policies and macros stay the same across human agents, AI copilots and self-service portals.
IT support desks
Runbooks and fixes live in one place with owners and expiry dates, and stale pages or gaps are flagged to the person responsible.
Companies feeding knowledge to AI agents
The knowledge base connects to AI agents through MCP, Microsoft Copilot and an API, with one permission model for people and agents.
European firms with strict data rules
It is ISO 27001 certified with EU-only hosting, and larger customers can run it in a private cloud or on their own servers.
How much does Elium cost?
Elium costs €18 per user per month on the Team plan or €24 on Corporate, with a 10-user minimum, or €15 and €20 per user per month when billed yearly; Enterprise is priced on request.
- Unlimited AI search and answers, with sources
- AI editor, templates, decision trees and expiry reminders
- Minimum 10 users, 1 admin included
- Review and approval workflows, gap and duplicate detection
- Browser extension, single sign-on and audit trail
- Minimum 10 users, 3 admins included
Billed yearly, Team is €15 and Corporate €20 per user per month. Enterprise, with custom AI assistants, private cloud or on-premise hosting and a 99.5% uptime SLA, is priced on request. Every plan has unlimited spaces, content and AI answers with no usage credits, and you pay for every user with access. The free trial starts with a call with Elium's team and needs no credit card. Non-profits and academic institutions get special pricing. Full pricing on elium.com. We checked these prices on .
How do readers rate Elium?
No one has rated Elium yet. Be the first.
Sign in to rate. One rating per account.
What are the best Elium alternatives?
One tool on Recaply does Elium's job. It is open source, so you can run it on your own server.
Questions about Elium
What is Elium?
A knowledge hub teams actually use, with AI answers.
Who is Elium for?
Elium is best for support and IT teams that need one checked source of company knowledge for staff and AI agents.
Is Elium free?
You can try Elium free before paying; paid plans start at €18 per user per month.
How much does Elium cost?
Elium's paid plans are Team at €18 per user per month and Corporate at €24 per user per month.
Is there an open source alternative to Elium?
Yes. DocsMint is an open source tool that does the same job, so you can run your own.
What are the best Elium alternatives?
The closest alternatives on Recaply are DocsMint.
Where can I try Elium?
On its official website, elium.com.
How many users do I need for Elium?
Elium's Team and Corporate plans need at least 10 users, and you pay for every person with access to the platform, counted at the start of each billing cycle. Visitors to a self-service portal do not count as users.
Does Elium use my content to train AI?
No. Elium says your content is never used to train AI models. Data is hosted only in the EU, on Google Cloud in Belgium or 3DS Outscale in France, with private cloud and on-premise setups for stricter needs.
Orgnise
SiYuan
XWiki
Docmost
Slite
Liminary