What is Creatio?
CRM and workflow automation with agents, no seat limits.
Who is Creatio best for?
Creatio is best for mid-sized and large companies that want CRM, no-code apps and AI agents on one platform.
Companies outgrowing per-seat CRM
The Unlimited plan bundles the platform, all three CRM products and AI Studio with no cap on users, agents, workflows or API calls.
Teams building their own AI agents
AI Studio sets up agents from prompts and visual designers, or from coding agents such as Claude Code, Codex and Cursor, with approvals and an audit trail.
Sales, marketing and service on one system
Sales, Marketing and Service run on one platform, so the path from campaign to deal to service case stays in one system.
Banks, insurers and other regulated firms
Ready-made industry workflows cover banking, credit unions, insurance and mortgage, and customer data trains only that customer's own agents.
How much does Creatio cost?
Creatio is priced per user: the Growth plan costs $40 and Enterprise $75 per user per month with at least 5 users, Unlimited is quoted on request, and new customers spend at least $10,000 a year.
- Creatio Business and AI Studio platform
- Minimum of 5 users
- Aimed at small and mid-sized businesses
- Creatio Business and AI Studio platform
- Minimum of 5 users
- Adds limited, mobile-only and portal user types
Unlimited, which bundles the platform, Sales, Marketing, Service and AI Studio with no cap on users, custom agents, apps, workflows, custom objects or API calls, is priced on request. On Growth and Enterprise, the Sales, Marketing and Service products cost $15 per user per month each, and Marketing is also charged by contacts and emails. AI credits come in yearly packages, from $5,000 for 500,000 credits (Start) to $150,000 for 8 million (Scale), with larger Freedom packages quoted on request. New customers buy at least $10,000 a year, the standard contract runs 3 years, and taxes are extra. Business Support adds 10% and Premium Support 20% to the subscription. A free trial is available. These are US prices; Creatio shows other currencies and lower regional prices in some countries. Full pricing on creatio.com. We checked these prices on .
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What are the best Creatio alternatives?
One tool on Recaply does Creatio's job. It is open source, so you can run it on your own server.
Questions about Creatio
What is Creatio?
CRM and workflow automation with agents, no seat limits.
Who is Creatio for?
Creatio is best for mid-sized and large companies that want CRM, no-code apps and AI agents on one platform.
Is Creatio free?
You can try Creatio free before paying; paid plans start at $40 per user per month.
How much do Creatio AI credits cost?
Creatio sells AI credits in yearly packages: Start is $5,000 for 500,000 credits, Grow $25,000 for 1.5 million, Accelerate $75,000 for 4 million and Scale $150,000 for 8 million. One credit type covers AI use across every model and provider.
Is there an open source alternative to Creatio?
Yes. EspoCRM is an open source tool that does the same job, so you can run your own.
What are the best Creatio alternatives?
The closest alternatives on Recaply are EspoCRM.
Where can I try Creatio?
On its official website, creatio.com.
Is there a minimum purchase for Creatio?
Yes. New Creatio customers buy at least $10,000 a year, and the standard contract term is 3 years. Growth and Enterprise also start at 5 users, so a small team on Growth pays the $10,000 minimum even though 5 seats cost $2,400 a year.
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