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Answerly

AI customer support agent: a chat widget trained on your own docs.

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Customer SupportFreeWe checked the prices on answerly.io on 28 Sep 2026.

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What is Answerly?

AI customer support agent: a chat widget trained on your own docs.

Who is Answerly best for?

Answerly is best for small businesses that want a website chat agent answering strictly from their own docs.

  • Product support from your docs

    It reads your website, PDFs and Google Sheets and walks customers through how-to steps and common fixes without a support ticket.

  • Lead capture in the chat

    Native forms collect names, emails and callback times inside the chat window and send them to a CRM through 20+ integrations.

  • Agencies running many client sites

    The Pro and Ultra plans cover 15 or unlimited agents and websites, and Ultra adds whitelabel.

  • Teams worried about made-up answers

    The agent answers only from your knowledge base, and Agent Health lists the questions it struggled with so you know which answers to add.

How much does Answerly cost?

Answerly has a free plan for one AI agent on one website, and its paid plans cost $9, $19 and $29 a month.

Free$0Free forever
  • 1 AI agent on 1 website
  • 1 training dataset and 1 workspace seat
  • Answerly branding and basic AI models
Starter$9Per month
  • Unlimited messages
  • 3 AI agents, 3 websites, 5 datasets
  • No Answerly branding, all AI models
Pro$19Per month
  • 15 AI agents, 15 websites, 30 datasets
  • Custom domain and lead capture
  • Unlimited workspace seats
Ultra$29Per month
  • Unlimited agents, websites and datasets
  • Whitelabel
  • Custom domain, lead capture, unlimited seats

Answerly shows one monthly price per plan and no yearly option. Every paid plan includes unlimited messages and lets you bring your own AI model key. Full pricing on answerly.io. We checked these prices on .

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What are the best Answerly alternatives?

Three tools on Recaply do Answerly's job.

Questions about Answerly

What is Answerly?

AI customer support agent: a chat widget trained on your own docs.

Who is Answerly for?

Answerly is best for small businesses that want a website chat agent answering strictly from their own docs.

Is Answerly free?

Yes. Answerly has a free plan: 1 AI agent on 1 website.

How much does Answerly cost?

Answerly's paid plans are Starter at $9 per month, Pro at $19 per month and Ultra at $29 per month.

What are the best Answerly alternatives?

The closest alternatives on Recaply are Chatling, FastBots and Watermelon.

Where can I try Answerly?

On its official website, answerly.io.

Can I add Answerly to a WordPress or Shopify site?

Yes. Answerly has embed guides for WordPress, Webflow, Shopify, Framer, Wix and Squarespace, and the chat widget also works on any other site through a custom HTML snippet.