What is Norby?
A chatbot tailored to your project's content.
Who is Norby best for?
Norby is best for online stores that want an AI assistant to recommend products and handle common support questions.
Shops selling technical products
It asks shoppers a few questions, compares models and recommends one, which helps where sizing, specs or compatibility slow a purchase.
Support after the sale
It walks customers through setup, product use and common faults from your manuals, FAQs and policies, then hands over to a person when it cannot solve the problem.
Finding out why visitors don't buy
Its reports group what customers ask, compare and get stuck on, pointing to gaps in product pages and support content.
Customers who prefer to talk
Every plan includes voice as well as text, so shoppers can describe their situation in their own words instead of searching the site.
How much does Norby cost?
Norby has a free plan with 20 credits a month, and its paid plans cost $299 a month for Starter or $599 a month for Growth, with Enterprise priced on request.
- 20 credits a month, about 20 three-minute chats
- One website with limited live use, one owner
- 7 days of conversation history
- 500 credits a month; extra credits $50 per 100
- One production website, 3 workflows, 3 team members
- No Norby branding, 90 days of history
- 1,500 credits a month; extra credits $40 per 100
- Up to 3 websites, 10 workflows, 10 team members
- Conversion attribution, 12 months of history
Enterprise is priced on request, for higher volumes, several websites or brands, and CRM, support or ecommerce integrations. One credit covers roughly one three-minute customer conversation; longer buying or support journeys use more. Unused credits on paid plans carry over for one extra month, while Free credits reset each month. Prices are in US dollars and paid plans are billed monthly. Full pricing on norby.ai. We checked these prices on .
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What are the best Norby alternatives?
Two tools on Recaply do Norby's job.
Questions about Norby
What is Norby?
A chatbot tailored to your project's content.
Who is Norby for?
Norby is best for online stores that want an AI assistant to recommend products and handle common support questions.
Is Norby free?
Yes, Norby's Free plan costs nothing and needs no credit card. It gives 20 credits a month, about 20 short customer conversations, on one website with 7 days of history and the Norby link showing. Taking actions in your own business systems needs Starter or Growth.
How much does Norby cost?
Norby's paid plans are Starter at $299 per month and Growth at $599 per month.
What are the best Norby alternatives?
The closest alternatives on Recaply are FastBots and Chatwith.
Where can I try Norby?
On its official website, norby.ai.
How far do Norby credits go?
One Norby credit covers about one typical three-minute customer conversation, so Starter's 500 credits last for roughly 500 short chats or 125 twelve-minute journeys. When credits run out, paid plans can buy more at $50 per 100 on Starter or $40 per 100 on Growth.
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